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Terms & Conditions

1. Using and disclosing your personal information

Universal Group will not use or disclose any information about you without your consent, nor will we access your communications on our website, unless required to by law.

2. Collecting personal information about you

When you engage in certain activities on this site, Universal Group may ask you to provide certain information about yourself by filling out and submitting an online form (compliance with this request is optional). Universal Group only uses personal information to better understand your needs and interests and to provide you with a more personalised service.

The type of information we collect about you:

Non-personal information

This is information that is associated with usage and service operation and is not associated with a specific personal identity. Universal Group collects and analyses non-personal information to evaluate how visitors use our website. Non-personal data collected may include the pages visited on the Universal Group website, unique URL's visited within, browser type and IP address. Most non-personal data is collected via the use of cookies or other analysis technologies. The website uses cookies, web beacons and other technologies for data analysis and personalisation services. Universal Group may also place adverts and banners on other websites that may use cookies.

Should you decide that you do not want Universal Group to retain any non-personal information, you can use the Preferences option on your browser program to remove all cookies and to set the browser option not to accept cookies in the future.

3. Storage of your personal information

Universal Group will endeavour to take all reasonable steps to keep secure any information which is held about you. Universal Group stores all of its information on secure databases that are protected within controlled facilities. Universal Group staff and all contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Universal Group. Universal Group will not be held responsible for events arising from unauthorised access to your personal information.

4. Our use of cookies

When you visit you can access important information without revealing your identity. In order to provide you with a more personalised website experience, we might use cookies to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your information and preferences. It cannot be executed as code or deliver viruses. While Universal Group might use cookies to track your visit to and our web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous. If you do not wish to receive any cookies you may set your browser to refuse cookies. In some instances this may mean you will not be able to take full advantage of parts of the Universal Group website. The use of cookies can enhance your enjoyment of what is offered by Universal Group , because they can help personalise your experience of our website. They can make it easier for you to shop online and can ensure that the information provided to you is most relevant to your needs and interests. Cookies can provide us with aggregated information on how people use our website, and which advertisements are effective, thus helping us to continually improve our website.

5. Unsolicited email commonly known as SPAM

Universal Group is a strong advocator against SPAM, and as such, Universal Group will not send unsolicited email without first asking you whether you wish to receive this information. Should you ever wish to cease receiving correspondence from Universal Group, please follow the instructions on how to remove yourself from our mailing list (this information is available on all Universal Group correspondence). Should you choose to communicate your request to be removed from such a list using either email or one of our personal contact forms, please allow seven days for this request to be processed.

6. Universal Group and third party links

Universal Group may provide links to third party websites that are not under the control of Universal Group. Subsequently, we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, Universal Group strongly recommends that you examine the terms and conditions of using their website.

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